SHIPPING POLICY
📦 Shipping & Delivery
Whether you're waiting for your first crease set or restocking for the month, we’ve laid out all our shipping info here—clean, clear, and a little bit cute.
✈️ Airmail Shipping – Budget-Friendly, No Tracking
Our most affordable option is ideal if you're okay waiting a bit longer. But please note: there's no tracking, and delivery times can vary. If delays or loss occur, we can’t provide updates or replacements.
❗ Important: Untracked shipping is not insured. If your parcel is lost or stolen, we are unable to issue refunds or send replacements.
🚚 Tracked & Express Shipping – Recommended
These options come with tracking numbers and faster, more reliable service. If you're in a hurry or simply want peace of mind, we strongly recommend choosing one of these.
Express options are especially ideal for time-sensitive orders or if you've experienced issues with standard mail in the past.
🌍 Shipping Rates by Region
```🇺🇸 United States
- Airmail Standard: 8–15 days — $10
- Airmail Tracking: 8–15 days — $12
- Express Tracking: 7–10 days — $90
🌐 Worldwide
- Airmail Standard: 14–18 days — $12
- Airmail Tracking: 14–18 days — $27
- Express Tracking: 3–7 days — $115
🇰🇷 Korea
- Korea Post (Tracking): 5–10 days — $15
🇨🇦 Canada
- Canada Post (MB, ON, QC): 5–7 days — $13
- Canada Post (AB, BC): 5–7 days — $17
💬 Returns & Refund Policy
If your order arrives damaged or there's a major issue, email us within 7 days of delivery at help@optifold.ca and we’ll take care of it.
We believe in fairness—for our clients and our team. That means:
- If you selected an untracked or uninsured option, and the parcel is lost, we cannot offer refunds or free replacements.
- Tracked and express shipments provide protection and visibility—ideal if you want extra peace of mind.
We’re a small business doing our best to deliver beauty, safely. Thank you for understanding.
💌 Have a shipping question or need help choosing the best method? Email us anytime: help@optifold.ca