SHIPPING POLICY

📦 Shipping & Delivery

Whether you're waiting for your first crease set or restocking for the month, we’ve laid out all our shipping info here—clean, clear, and a little bit cute.

✈️ Airmail Shipping – Budget-Friendly, No Tracking

Our most affordable option is ideal if you're okay waiting a bit longer. But please note: there's no tracking, and delivery times can vary. If delays or loss occur, we can’t provide updates or replacements.

❗ Important: Untracked shipping is not insured. If your parcel is lost or stolen, we are unable to issue refunds or send replacements.

🚚 Tracked & Express Shipping – Recommended

These options come with tracking numbers and faster, more reliable service. If you're in a hurry or simply want peace of mind, we strongly recommend choosing one of these.

Express options are especially ideal for time-sensitive orders or if you've experienced issues with standard mail in the past.

🌍 Shipping Rates by Region ```

🇺🇸 United States

  • Airmail Standard: 8–15 days — $10
  • Airmail Tracking: 8–15 days — $12
  • Express Tracking: 7–10 days — $90

🌐 Worldwide

  • Airmail Standard: 14–18 days — $12
  • Airmail Tracking: 14–18 days — $27
  • Express Tracking: 3–7 days — $115

🇰🇷 Korea

  • Korea Post (Tracking): 5–10 days — $15

🇨🇦 Canada

  • Canada Post (MB, ON, QC): 5–7 days — $13
  • Canada Post (AB, BC): 5–7 days — $17
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💬 Returns & Refund Policy

If your order arrives damaged or there's a major issue, email us within 7 days of delivery at help@optifold.ca and we’ll take care of it.

We believe in fairness—for our clients and our team. That means:

  • If you selected an untracked or uninsured option, and the parcel is lost, we cannot offer refunds or free replacements.
  • Tracked and express shipments provide protection and visibility—ideal if you want extra peace of mind.

We’re a small business doing our best to deliver beauty, safely. Thank you for understanding.

💌 Have a shipping question or need help choosing the best method? Email us anytime: help@optifold.ca