FREQUENTLY ASKED QUESTIONS
1. What does the $600 package include?
Your purchase includes:
- Ongoing supply of Optifold tapes until you achieve permanent results.
- Personalized consultation and guidance from Ray, the inventor of Optifold.
- Step-by-step analysis of your eyelid profile to ensure compatibility.
- Continuous video-based support for application and removal techniques.
- Results guaranteed, or your money back.
2. How do I know if my eyelids are compatible with Optifold?
Before placing your order, you'll email us an eyelid profile video. Ray will personally review your case to determine if Optifold is suitable for you. Only easy-to-train cases that can achieve permanent results within 4-6 months are accepted.
info@opti-fold.com
3. How long does it take to see results?
For the cases we accept, clients typically see noticeable improvements by the end of the first month. On average, permanent double eyelids are achieved within 4-6 months of consistent use, depending on your skin’s response and adherence to our instructions.
4. What if I don’t see results?
We are confident in Optifold's efficacy. If your eyelids meet the compatibility criteria and you follow our process, results are guaranteed. If not, you'll receive a full refund.
5. When and how do I use the Optifold tapes?
The tapes are designed to be worn overnight, as this is the optimal time for your eyelids to retain the tension required to develop stable double eyelid creases. Simply apply the tapes before bedtime, following our detailed application instructions, and remove them in the morning. For the first week, you’ll also be asked to send videos of your tape application and removal to ensure proper technique.
6. Can I stop using Optifold once I get permanent results?
Yes, once your double eyelids become permanent, you can stop using Optifold. At this stage, clients often become more mindful of the factors that caused uneven eyelids in the first place, such as stress, poor sleep, or habitual eyelid rubbing. However, life can sometimes make these stressors unavoidable, and temporary unevenness may occur.
The good news is, if you find yourself needing to use Optifold again, the process will be much faster. With your skin already trained to fold in the desired crease, Optifold can quickly restore your double eyelids, typically within a few days of consistent use.
7. How does shipping work?
We ship using reliable carriers to ensure your Optifold package arrives safely and on time. Here’s how it works:
- Canada: Orders within Canada are shipped using Canada Post, a trusted local service. 🍁 Made in Canada with care!
- USA: We offer UPS Express shipping for approximately $30, ensuring a fast and reliable delivery.
- International Regions: For some locations, express shipping can cost as much as $150. In these cases, we provide standard international airmail, which is more affordable but takes a little longer.
- Korea: Through a special route, we can offer express shipping for just $15, ensuring a quick and budget-friendly delivery.
All packages are prepared with care, and tracking information is provided whenever possible so you can monitor your shipment.
8. What if I have questions after my purchase?
You’ll have access to ongoing support via email or WhatsApp. We’re here to answer your questions and ensure you succeed.