FREQUENTLY ASKED QUESTIONS

1. How do I know if Optifold is right for me?

Optifold works best for customers whose eyelid profile is suitable for guided crease training. If you are unsure, our team can review your case and let you know whether Optifold looks like a good fit. This helps make sure you start with the right expectations and the right next step.

2. How long does it usually take to see progress?

Progress can vary from person to person depending on eyelid anatomy, consistency, and how closely the method is followed. Some customers notice encouraging changes early, while others need more time and adjustment before the crease becomes more reliable. Optifold is designed as a guided process, so progress is evaluated over time rather than based on one or two early days alone.

3. What happens if I do not see progress?

If you are not seeing progress, the next step is usually to review your method, tape size, placement, and consistency. In guided programs, our team may ask for updated videos or progress materials so we can better understand what is happening and help you adjust the next step.

4. When should I wear the tapes?

Optifold is meant to be used as part of a consistent routine. Exact timing can vary depending on your eyelid behavior, daily schedule, and the guidance given for your case. The main goal is to use the tapes in a stable and repeatable way so progress can be evaluated properly over time.

5. How can I contact support after purchase?

If you have questions after your purchase, please contact our team by email. This helps us keep your questions, updates, and order details in one place so we can respond more clearly and consistently.